Instituting Water Demand Management in Jordan (IDARA)

Countries: Jordan
Level: National
Region: MENA Region
Tags: Capacity building & knowledge transfer | Economic instrument | Institutional measure | Planning & Policy
Target audience: Citizens | Farmers | Industry/business | Local government/municipalities | NGOs and CSOs | Students/university | Water authorities | Water companies

The Instituting Water Demand Management in Jordan (IDARA) project started on March 28, 2007, for a two-year base-period, followed by a two-year option period and an extension period to March 2012. During the first 18 months, the project enjoyed a successful participatory planning period that resulted in developing the first-year work plan. While initial implementation faced some challenges due to delayed staffing and difficulties in developing activities, once fully staffed, IDARA gained momentum by helping stakeholders to develop water demand management functions and a consensus model for institutionalising these functions, while also drafting the urban Water Demand Management (WDM) Policy. In early 2008, IDARA went through a significant transition to enhance project management and technical support. This resulted in notable progress regarding activities, which enabled IDARA to accelerate its advances. 

In addition, IDARA designed and implemented two tasks related to water use and reuse for high-rise and high-density buildings, which were not part of the original work plan but requested by counterparts. 

The main goals of this project were to:

  • Build consensus on WDM functions and institutions as part of water sector reform and restructuring;
  • Assess the organisational structure of the water demand management unit within the institution as a whole, and to propose operating procedures to establish linkages between the unit and other divisions in the Ministry and its two authorities;
  • Develop the WDM policy in close cooperation with the Water Demand Management Unit;
  • Identify external links between WDMU and other organisations, propose mechanisms to forge these links, and develop a work plan to be jointly implemented;
  • Ensure that demand and allocation of data developed by units within the Ministry are linked to the National Water Master Plan;
  • Introduce regulatory incentive mechanisms to encourage utilities to adopt demand management measures;
  • Assist utilities in establishing WDM functions; and develop Best Management Practice (BMP) guides on conservation on agricultural water.

Results obtained

  • Among the key achievements during this period is the development of the WDM policy, and its approval by the council of ministers, ahead of schedule, and the successful organization of workshops for high rise and high density buildings water use and reuse.

Success factors

  • Success factors

Indicators used

  • Number of links formed to support WDM functions and programmes.
  • WDMU policy
  • Number of best management practice (BMP) guides developed on water conservation and non-agricultural water
  • WDM functional operations
  • Number of beneficiaries
  • Number of institutions with improved water use and demand management information

The scope of this project was to institutionalise water demand management at the national level. The project covered all WDM governance aspects at different levels. Instead of repeating the project in other regions in Jordan, WDM action plans should be formulated and implemented to achieve WDM goals.

Total costs

  • USD 3 million


Eng. Ai Kloub, Director of Water Demand Management Unit, Ministry of Water and Irrigation, Jordan
Email: Awni_Kloub@ jo